...how you can create a memorable, value-driven customer experience?
...how you can increase your managerial courage?
...what your clients are telling about the stories they experience with you?
Cultivating Value is about about catalyzing champions for your products, services, and brand.
I partner with you to energize brand loyalty. Together, we foster the great stories that your customers and employees feel compelled to share.
Create value for others through the value you bring to the work.
Foster employee loyalty and engagement.
We will work together to:
- Analyze the needs and wants of your customers
- Identify the Strengths, Opportunities, Aspirations, and Realities of your business in order to exceed expectations
- Co-create and implement a training program empowering staff to spark customer loyalty
Skills & Experience
I have trained with both the Baptist Healthcare Leadership Institute and the Disney Institute for Creating a Culture of Service Excellence and Caring.